Cool Dell Swim and Tennis Club

Where the cool go to pool

COVID-19 Update

Memo from the board:

May 29, 2020

Cool Dell strives to provide a safe, healthy and fun environment for our members. Those goals remain for 2020, but with obvious challenges in light of the arrival of Covid-19. The board is working diligently toward being able to open the pool for our members on or as close to the June 15th opening day allowed by St. Louis County. There is still work to be done before we can make a final decision, but we are very optimistic and will continue to provide updates as we have them. We appreciate your patience and understanding as we address the issues presented by Covid-19. We understand, however, that necessary changes as outlined below are going to provide a Cool Dell experience that is different than our members are used to and what some members are interested in. Members who do not wish to continue for the 2020 season may either receive a refund of their 2020 membership dues or, preferably, may have their dues apply to a pre-paid 2021 membership. Any request to have 2020 dues applied to 2021 or refunded must be sent via email to membership@cooldell.com and be received on or before June 5, 2020. We anticipate providing a final decision on whether the pool will open for 2020 sometime during the week of June 8

The board has adopted operating procedures based on CDC guidance and recently issued St. Louis County Public Health requirements that will be put in place if the pool opens. These procedures are intended to protect the health and safety of our members and staff, and are going to require some significant changes to how Cool Dell operates, at least as the season starts. We will continue to monitor our procedures over the course of the summer based on our experience and additional guidance from CDC, St. Louis County and other officials to make the Cool Dell season the best it can be. For now, new procedures will include the following:

  • Operating Shifts - Attendance at the pool will be limited to 150 members at a time. The pool will operate in shifts and will be closed between shifts for cleaning and disinfecting by the staff. Extra cleaning and disinfecting will also be performed during shifts. Members will need to reserve spots online and we are developing a system for that to take place. We are working on scheduling the number and length of each shift but will have a minimum of three shifts per day of at least two hours each to start the season.
  • Guests – Because of our attendance limitations, Cool Dell will not be open to guests. Grandparents and nannies will be able to be included on an account and eligible to attend.
  • Social Distancing Requirements – Members will be required to maintain appropriate social distancing including maintaining 6 feet of distance between family groups on the deck and in the pool. Groups sizes will be limited to six although there will not be a limit on size of groups if the group is made up of members of the same household. Parents will need to supervise small children or others that may need assistance with maintaining social distancing.
  • Temperature Checks – Temperatures for both staff and members will be taken upon arrival at the pool. Anyone with a fever over 100.4 will not be admitted to the facility. Both staff and members will be asked not to attend if they have been exhibiting symptoms of the Covid-19 virus, to notify the pool if they have tested positive and to quarantine themselves if they have been exposed to someone who tested positive for Covid-19.
  • Facilities - The diving boards and slides will not be available for use. Tables, chairs and lounges will be available and cleaned between shifts, but will not be able to be moved. Due to the limited shift lengths, grills will not be available for use. The concession stand will be open, but will serve only packaged items (candy, soda, chips, etc.).
  • Masks – as required by the St. Louis County guidance, staff will wear masks at all times (except on lifeguard stands) and members will be required to wear masks except when in the pool or eating at their tables.
  • Liability Releases – all members will be required to execute a liability release. We will have copies of the liability release available for review as soon as possible.

The full updated Cool Dell operating guidelines and the County’s reopening criteria are available here. We strongly encourage you to review the full list.

Cool Dell will continue to work to provide the best pool experience possible. Although the swim and dive teams will not be competing this year, we are exploring options to provide opportunities for exercise, training and instruction for our swimmers and divers. The success of this season is going to depend on our members working together.

Please do not hesitate to contact us if you have any questions.

The Board


May 21, 2020

ST. LOUIS — Leaders in both St. Louis and St. Louis County announced Wednesday that some day camps and pools will be allowed to reopen beginning in June.

St. Louis Mayor Lyda Krewson said during a Wednesday video briefing that while she does not expect city-run pools to re-open this summer, pools operated by other organizations will be allowed to reopen in June with some safety measures in place, including requirements that poolside chairs be cleaned between uses.

St. Louis County Executive Sam Page echoed that timeline Wednesday, saying that pools should be able to reopen in early June, but added that the county would issue more detailed plans for safety precautions soon.

Link to Stl Today article

May 15, 2020

St. Louis county is beginning to open up. Unfortunately, facilities such as playgrounds and pools are not yet permitted. We continue to prepare the facility for the eventual opening.

Updates:

  • Will there be a swim/dive season? We learned this week that the swim and dive seasons are cancelled for 2020. There was just no logistical way to facilitate practices and meets under the current guidelines. Full refunds were issued to those who have already paid.
  • I’ve already paid for 2020. What is the refund policy? We are waiting to learn when/if we will be allowed to open to provide options to our current members. We have received a lot of positive feedback from those of you who are eagerly awaiting a return to normalcy. We're with you, and we appreciate your support. 

May 1, 2020

Memorial Day, May 25 this year, is the traditional start of the pool season. It is historically one of our biggest days, as all of our members come out in the sun for the first time and the kids jump into the freezing cold water. Currently, there is no specific long-term mandate with respect to swimming pools related to COVID-19. The governor's "stay at home" executive order describes those essential businesses and services that can continue in operation. Facilities, like swimming pools, are not considered essential and should not operate under the current executive order.

We will have to wait and see if the executive order is extended or if any additional guidance will be forthcoming that impacts swimming pools.

As a board, however, we remain committed to open Cool Dell as soon as we are capable of doing so in a safe and legal manner.

That said, in general, associations like ours should follow the executive order and the Centers for Disease Control and Prevention guidelines concerning social distancing. The CDC guidelines provide that individuals maintain a minimum distance of at least 6 feet from one another and prohibit gatherings of more than 10 people.

This is a very fluid situation with guidance seemingly being revised each day. The board has been meeting more regularly to discuss our operating model, assuming the restrictions will eventually be lifted. In addition to the safety of our workers and our member’s ability to enjoy the pool, this has impact to a number of unseen variables such as insurance, food service, etc.

For now:

  • Will the pool open in 2020? We have every intention of opening. The only thing we know for sure at the moment is that the opening will not be on May 25 as previously planned.
  • Will there be a swim/dive season? We hope so, but this is out of our control. The league is in discussions on several possible scenarios.
  • Will concession stand be open? In some capacity, it will. The available items will almost certainly change to non-prepared food items only (pre-packaged chips, candy bars, canned sodas)
  • Will there be a limit of people at the pool? We don’t know until the county provides guidance
  • Will there be a limit of people on the deck? We don’t know until the county provides guidance
  • I’ve already paid for 2020. What is the refund policy? Worst case scenario, if the pool is closed for the entire summer, the board will provide options to those of you who have already paid. All of this rides on the guidance of the state and county. The board is committed to make sure you have the opportunity to get fair value for your membership.

The City of Manchester has some good information on their page about the current guidance from CDC, location of testing sites, and scamming activity:

https://www.manchestermo.gov/758/COVID-19-Information-Updates


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